How to use AI in your Plumbing Business

Written By Shaun

How to use AI in your Plumbing Business

Are you a plumber looking to use AI in your company? Wondering how can a plumber use AI? Here are our top tips and tools you can use.

The key-take aways for using AI in your plumbing business

1. Start by using it to increase customer experiences with data analysis of feedback

2. Then move to streamline internal processes with internal technology

3. Finally find more prospects and become a lead generator using AI.

More explained below.

Plumbing Industry Overview

The plumbing industry in Australia is valued at around $19 billion annually, indicating it’s significant contribution to the economy. The industry primarily consists of small businesses, with no single business holding more than 5% of the market share. Most plumbing businesses are small organsitations. Using AI can provide large benefits to both company and worker.

There are nearly 30,000 plumbing businesses in Australia, emphasising the prevalence of small-scale operations in the sector, and over 90,000 individuals are employed as plumbers, with projections indicating an increase to more than 100,000 plumbers by 2026.

Technology and AI Suggestions

1. Optimisation of your business operating system

Using a single platform to manage your website, lead generation, email marketing, advertising, social media, invoicing and scheduling, field services, scheduling, dispatch and payments will create efficiencies within your business that will both reduce costs while increasing revenues.

Example: Plumbers.ai have a product that looks after everything using streamlined AI and offer a free trial of their product.

Though not designed for plumbing, Pipl.ai is a cold email tool that can be useful for outbound communication and marketing. It's an AI-powered tool that can help reaching out to potential clients and customers. Again, they offer a free trial here.

Implementing AI into your business will take time and a vision. Heres our step-by-step guide to implement AI.

2. Responding to client emails or writing responses

Using large language models, such as ChatGPT, to speed up responses to clients or when writing long emails.

For example, you could use this prompt in ChatGPT:

”I need create a quote for a client who requesting plumbing work. They have 2 options - 1, replace thermocouple $350 or replace entire HWS unit $1900. Both include GST and Labour and come with 12 month warranty”

The reply:

——————————————-

[Your Company Name]

Quote for Plumbing Services

Date: [Insert Date]

To: [Client's Name]

Dear [Client's Name],

Thank you for considering [Your Company Name] for your plumbing needs. We are committed to providing you with quality services. Below are the options available for the work you requested:

Option 1: Replacement of Thermocouple

  • Description: This service includes the replacement of the thermocouple in your existing hot water system (HWS).

  • Total Cost: $350

  • Inclusions: Cost of the thermocouple, labor charges, and GST.

  • Warranty: 12 months.

Option 2: Replacement of Entire Hot Water System (HWS) Unit

  • Description: This service includes the complete replacement of your existing hot water system with a new unit.

  • Total Cost: $1900

  • Inclusions: Cost of the new HWS unit, labor charges, and GST.

  • Warranty: 12 months.

Terms and Conditions:

  • The quote is valid for 30 days from the date of issue.

  • Work will commence upon acceptance of the quote and scheduling of the service.

  • Payment terms: [Specify your payment terms here].

  • Additional costs, if any, will be communicated and approved prior to proceeding.

We hope this quote meets your requirements and look forward to the opportunity to work with you. Please feel free to contact us if you have any questions or need further clarification.

Sincerely,

[Your Name] [Your Position] [Your Contact Information] [Your Company Name]

——————————————-

Finding new products to increase business workflows will be a process of trial and error. Find more ways to use ChatGPT in your business.

3. Starting to use AI in your business

This guide provides a quick overview of free AI tools you can start using in your business today, however if you want to learn more about how to successfully navigate the change we offer an online AI integration course that will help you consider and plan.

Alternatively we also offer business training and coaching should you wish to learn how to improve business and leadership performance.

Shaun

Meet Shaun, a dynamic professional on a mission to elevate businesses and individuals alike. Currently pursuing a Master of Business Administration, Shaun is not just immersed in academic excellence but is also a Certified Business Coach with a specialisation in emotional intelligence and artificial intelligence.

https://shaundoylecoaching.com.au